FAQ's

We ship via USPS to all 50 states, Washington, D.C., U.S. P.O. Boxes, U.S. territories, and APO/FPO/DPO addresses.

Please note APO/FPO/DPO shipments can take 4-6 weeks to arrive. 

We are unable to ship to P.O. Boxes via FedEx 2-Day at this time. To expedite an order, please contact our customer care department at customercare@blanqi.com.

The shipping methods offered during checkout may differ based on your shipping address and items selected.

Free shipping is currently available for purchases over $100.00.

We're excited to offer flat-rate shipping and handling to our international destinations via DHL Worldwide Express. For information on delivery times, please refer to the table below. Pricing will be provided at checkout. 

Please note that delivery times go into effect the business day after you place an order.

Canada

More details - Canada

Australia

Effective July 1st, 2019, we are required by the Australian Taxing Office to charge a 10% GT (Goods and Services tax) on all products imported by consumers into Australia.

More details - Australia

European Union

More details - European Union

As soon as your order is placed, you will receive an order confirmation email. During heavy sales times, please allow up to three (3) business days for order processing.

A shipping confirmation email with tracking information will be sent once the package has left our facility.

You may track your order by clicking the link in your shipping confirmation email.

The tracking number has the most recent shipping information. If your package has not arrived within the specified transit time, feel free to contact us at customercare@blanqi.com.

You fell in love, placed your order and suddenly realized that you ordered the wrong thing. It happens, we've been there. No need to panic, reach out to us immediately and we will help you with a return if necessary.

Please reach out to our customer care team at customer.care@blanqi.com for assistance if you need an exchange or return.

Returns must meet the following criteria:

• Items must be returned within 30 days from purchase date

• Items must be in original condition, not worn and not washed.

• Final sale items cannot be refunded, but they may be processed as an exchange for a different size.

• A return shipping fee of $6.00 is non-refundable.

Returns From Outside Retailers
Unfortunately, we cannot accept returns for items purchased from other retailers or websites. Please reach out to place of purchase for their return policy.

Please click this link to initiate a return for a refund or an exchange:

Once your return is authorized, you will receive step-by-step instructions and a shipping label via email.

Refunds

Need to return for a refund?
Choose the reason for a return, then follow the on-screen instructions. You will be able to download a return shipping label to return your item. Once your return is received in the warehouse, the refund will be processed. Your return label is active for 30 days.

How soon will I get my refund?
Generally, 2-5 business days after product has been received by warehouse.

Exchanges

Need a different size or color?
You can select a new item in exchange for the item you are returning, then follow the on-screen instructions. We'll ship your new item right away. Just send in the item to be returned using our shipping label.

Need a new style?
Click through the return process and request a refund, you will receive an instant refund voucher. Should you decide to use it, you can purchase something new right away. Choose not to use it, and receive your full refund back to the original method of payment once your return is received.

Add at least one item to your shopping bag and then go to checkout (or click the shopping cart button in the top right corner of the website).

During checkout, you can select shipping options and gift options, enter payment information, and add billing and shipping addresses.

You have the option to review your order before it's final, and make changes to the color, size, or quantity of an item.

To purchase a gift card visit our gift card page.

• May only be redeemed on blanqi.com

•Card never expires

•No fee to purchase

• Cannot be exchanged for cash

• How do you check your balance on a gift card?
If a gift card is associated with your customer account, then you can check the balance by using the link provided in the gift card email. For customers without accounts, contact customercare@blanqi.com for further assistance.

• Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.

• Can a gift card be used to buy a gift card?
No, you cannot use a gift card to buy another gift card.

How does Afterpay work?

You would choose the Afterpay option at checkout and follow the instructions to set up an account with Afterpay.Your order would be split into 4 equal payments, paying the first payment now, then your credit card will be billed every two weeks.

When does my order ship?

Your order will ship right away to you!

Are there any additional fees or interest charged?

This is a free service, no additional charges or interest.

Can we adjust the payment schedule?

This is a set agreement, and there is no ability to adjust it.Payments will go through every two weeks after the initial payment.

Does BLANQI keep the credit card information?

Afterpay is a separate payment service, we do not retain your credit card information.Once you set up your account with Afterpay, they will be processing your payments.

What if we need more information?

You can find more information here.

Can Afterpay be used on sale items?

Yes it can be used on any purchase with BLANQI.COM

Is there a minimum purchase amount to quality for Afterpay?

Yes! Your cart total before shipping (if applicable) must total $35 or more in order to qualify for Afterpay. Afterpay allows you to split your cart total into 4 easy payments, with the first payment due at checkout (don't worry, we'll ship your goods right away)! If your cart total is below $35 before shipping, your purchase will not qualify for Afterpay and the total must be paid in a single transaction.

What happens when an order is cancelled?

A cancelled order will automatically refund the initial payment, and all future payments are suspended.The cancellation will not occur until the item is received at our warehouse and a refund is processed.

Is there any late charges for a missed payment?

Afterpay will automatically charge $8.00 as a late fee if you have missed your payment.It will add another $8.00 will be charged if payment is not made within 7 days.

Where can I find the Afterpay terms?

You can find all their terms and conditions here.

Seeking a one-size fits all gift? A BLANQI gift card will support the hardworking momma in your life no matter the stage of motherhood. Whether working overtime to grow a new bundle of joy, enduring sleepless nights of midnight feedings, or navigating preschool pick-up lines, gift cards help ease the stress on her body by delivering support where she needs it most. 

Gift cards never expire and are easy to use. Simply enter the gift card redemption code at check out to use its value toward the purchase of any item on BLANQI.com. No need to use it all at once - gift cards can be used toward multiple purchases, as long as there is still a balance on the card. If your gift card is associated with your customer account, simply check the balance using the link in the gift card email. If your gift card is not associated with your account, contact BLANQI Customer Care and we will be happy to check on your balance for you! 

This is an e-gift card and will be delivered electronically to the email address associated with the order. Use the printable PDF form to create a physical gift card for the gift receiver. The gift receiver will simply need the 16 digit redemption code from your gift card email to be able to use the gift card for purchases. Gift cards cannot be reloaded and may not be used to purchase additional gift cards.

Yes! Our BLANQI Highwaist Postpartum Leggings hug your postpartum tummy and gently wrap healing C-section scars. The unique high waist does not interfere or cut off at the tummy, causing any friction on a healing C-section scar.

We recommend purchasing the BLANQI Postpartum Leggings in your 3rd trimester to pack in your hospital bag! They're the first leggings you will want to put on right after delivery, thanks to the comfortable seam-free knit design. Our Postpartum Leggings are designed for the bodies that motherhood made, so all of the squeezy, loose and sore postpartum bellies will benefit from the smoothing support these offer. Bonus – our Postpartum Leggings keep bulky pads in place & give a nice gentle squeeze to your postpartum belly.

This tank can be worn postpartum, but because the belly area is designed to support and cradle a pregnant belly, you will find that our Postpartum/Nursing tanks offer the support you need to smooth, secure and firm up postpartum bellies.

The neckline is designed to stretch & recover when gently pulling down for nursing! Make sure you adjust to fit around your nursing bra or breast when nursing and pull back into place when you're done!

The main difference between our two Everyday Nursing Tanks in is the chest coverage. They both offer the same smoothing support and length coverage that mimics a regular tank bottom band, but the Pull-down Tank top can be worn with or without a bra, can be worn alone or layered, and has a stretchy neckline that easily stretches & recovers for easy nursing access. The Lift-Up tank is ideal for moms who lift-up their shirts to nurse, with an open bust area that works great for moms who have to pump at work and want their belly covered when doing that at the office, home or wherever pumping takes them!

We recommend purchasing the BLANQI Maternity Belly Support Tank Top or BLANQI Maternity Underbust Belly Support Tank Top for the most support of our entire collection. For added support, pair one of those tanks with our BLANQI Maternity Belly Support Leggings! Make sure to identify your correct size in our size chart – just select your current height & weight for the best fit!

The Maternity Belly Support Girlshorts can be worn alone or layered! They work great under dresses for added belly support in place of a slip. While some may find this replaces underwear, it does not have a built-in gusset. The gusset was designed to help minimize irritation to sensitive and swollen private bits by sewing the crotch area horizontal rather than vertical, eliminating the dreaded camel toe.

Our Body Cooling Maternity Cami is a lightweight layering cami that is meant to provide the ultimate in comfort and cooling during your pregnancy. We used a lighter-weight spandex to knit this breathable cami and provide light support for a growing belly bump. Our Everyday Maternity Tank Top on the other hand has a much higher spandex count and tighter knit to help lift and support a belly bump while easing lower back pain. If you find the Everyday Maternity Tank Top to be too tight or supportive for sleeping or all-day wear, we highly recommend trying out the Body Cooling Maternity Cami as a comfortable, lightweight alternative.

Yes! We designed our cooling racerback tank to have great stretch & recovery at the neckline for ease of pulling down to nurse. As an alternative, you can simply lift the tank to nurse as well. This tank feels cool and slick against your body, so it should help keep you comfortable during those sweaty, early postpartum days. By the way, our Body Cooling Racerback Tank is great to workout in!

Our seamless garments are currently designed in the United States and knit & sewn in Ecuador and Turkey. We use a top tier supply chain for our private label, made up of premium yarn suppliers & garment manufacturers that service many of the top brands in the world. Our suppliers adhere to a stringent code of compliance to ensure proper working conditions, fair wages, age appropriate workers, and a safe work environment. Our denim is designed in LA and manufactured in China. We maintain to utilize only the top fabric mills & garment manufacturers for our product extensions.

Simple! All of our BLANQI seamless products should be washed WITHOUT fabric softener. Fabric softener strips our garments of their beautiful finishing and weakens the fibers, making our leggings, tanks & belly bands prone to pilling. For best results, follow our wash & care instructions listed below or on your care label found conveniently inside each of our BLANQI products!

Refer a Friend is our referral program that allows you to share a code with friends for $20 off their first BLANQI.com purchase and in return you receive $20 off your next BLANQI.com purchase after they buy! To share, simply enter your email on our Refer A Friend page and you will be prompted to enter your friends email addresses (or connect to Facebook Messenger) to share!

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